Terms & Conditions

Welcome, and thank you for visiting our website. These Terms and Conditions (“Agreement”) govern your access to and use of this website and any services made available through it. By browsing, submitting a request, or otherwise engaging with this site, you confirm that you have read, understood, and agree to be bound by this Agreement in full. If you do not agree, please discontinue use of this website immediately.

1. About Our Services

This website is operated to help homeowners and property managers connect with qualified professionals for plumbing and electrical services. We provide a platform through which you may submit service requests, request estimates, or schedule appointments. We act as a facilitator and, where applicable, as the direct service provider or as a referral source to vetted local contractors.

We do not guarantee that a specific service professional will be available at any given time. Availability, pricing, and scheduling are subject to change without prior notice and depend on location, demand, and other operational factors.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age and have the legal authority to enter into binding agreements. This site is intended solely for use within the United States. If you are accessing this site from outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws.

3. Accuracy of Information

When submitting a service request, quote inquiry, or scheduling form, you agree to provide accurate, current, and complete information. Providing false, misleading, or incomplete information may result in service delays, cancellations, or removal of your access to the site. We are not liable for any service failures, miscommunications, or additional charges that arise as a result of inaccurate information submitted by you.

4. Service Requests and Appointments

Submitting a service request through this website does not constitute a confirmed appointment or binding service contract. A confirmed appointment exists only when you have received direct acknowledgment from a service representative confirming the date, time, and scope of work.

We reserve the right to decline, reschedule, or cancel any service request at our discretion, including in situations involving unsafe conditions, inaccessible premises, or scope of work outside our service capabilities. In such cases, we will make reasonable efforts to notify you in a timely manner.

5. Quotes and Pricing

Any pricing information or estimates provided on this website are general in nature and for informational purposes only. Final pricing is determined on-site following an assessment by a qualified technician. Additional charges may apply for emergency or after-hours service, parts and materials, scope changes discovered during the job, or work requiring permits or inspections.

We will obtain your approval before proceeding with any work that significantly exceeds the original estimate.

6. Use of the Website

You agree to use this website solely for lawful purposes and in a manner that does not infringe upon the rights of others. You must not:

  • Attempt to gain unauthorized access to any portion of the website or its underlying systems
  • Submit automated requests, bots, or scripts to interact with the site
  • Interfere with the normal operation of the website or its infrastructure
  • Post, transmit, or distribute any content that is false, harmful, defamatory, or violates applicable law
  • Use any data harvesting, scraping, or similar data collection methods on this site
  • Misrepresent your identity or affiliation when submitting requests or communicating with us

Violation of these terms may result in immediate termination of your access to the site and, where applicable, legal action.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, icons, design elements, and service descriptions, is the intellectual property of the website operator or its licensors and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this site without express written permission.

Any trademarks, service marks, or trade names appearing on this site are the property of their respective owners. Their presence on this website does not imply any affiliation or endorsement.

8. Third-Party Links

This website may contain links to third-party websites for your convenience. These links do not imply endorsement of, or affiliation with, those websites. We have no control over the content, privacy practices, or accuracy of third-party sites and are not responsible for any harm or loss arising from your use of them. We encourage you to review the terms and privacy policies of any third-party site you visit.

9. Disclaimer of Warranties

THIS WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF ANY CONTENT OR SERVICES DESCRIBED ON THIS SITE. YOUR USE OF THIS WEBSITE IS ENTIRELY AT YOUR OWN RISK.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE OR ITS SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID, IF ANY, FOR SERVICES RENDERED IN THE THIRTY (30) DAYS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless this website, its operators, employees, contractors, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of or access to this website; (b) your breach of this Agreement; (c) your violation of any applicable law or regulation; or (d) any false or misleading information you have submitted through this site.

12. Modifications to This Agreement

We reserve the right to update, modify, or replace any part of this Agreement at any time. Changes will become effective upon posting to this page with a revised “Last Updated” date. Your continued use of the website after any changes constitutes acceptance of the revised Agreement. We encourage you to review this page periodically.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state in which the applicable service is delivered, without regard to its conflict-of-law provisions. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts in that state.

14. Contact Us

If you have any questions about these Terms and Conditions or wish to report a concern, please reach out to us through the contact form on this website or via the phone number listed on our homepage. We are committed to addressing your inquiries promptly and professionally.

By using this website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.